This means being aware of any potential sensitivities, such as how being late is perceived, body language and any other relevant factors that can alter the way in which our message is received. Take into account any cultural differences or the listener’s set of values. This way you will avoid blunders and any potential conflicts. Think about how your message can be received and adapt it to your speaker. It’s always better to ask than to assume. In order to avoid such misunderstandings:ĭon’t hesitate to ask and make sure you’ve fully understood the speaker’s message. In other words, we discard statements that contradict our beliefs. It’s for this reason that preconceived notions, prejudices and other beliefs can hinder effective communication and, unknown to us, can lead to us having select hearing and select memory. If we assume something, we create a reality within our minds which may be different from external reality. Show interest in the needs and difficulties your listener is experiencing when carrying out a certain task. This doesn’t allow for effective communication. If you do this, you run the risk of listening simply for the purpose of knowing what to say next. Listening isn’t just about waiting for your turn to speak. Pay attention to what you’re being told and show interest so that the person you’re speaking to feels understood.Īvoid interrupting. This is why, aside from knowing how to deliver a message, we also need to know how to actively listen to our listener. It’s about understanding the emotions and intentions behind the information. If you identify any potential differences, such as the way of perceiving body language or even the way of expressing formality, pay special attention to these so your message does not get lost.Ĭommunicating effectively means more than just exchanging information. For example, your listener may need to know about how an IT program works, the targets you want to hit or whatever was discussed at the last meeting. For effective communication, it’s necessary for your listener to share the same codes that will allow them to understand your message. If you think that a certain external factor could lead to problems in how the message is perceived – meaning the conversation will be a waste of time – don’t hesitate to try to postpone the conversation until a better time or find another way to converse. In a professional setting, you need to think about:Įxternal elements such as noise, environment and timing. Take as long as you need.īefore you fire off a message, you also need to consider the surrounding factors, which can help or hinder understanding. It’s not a case of writing a telegram or a tweet, it’s about explaining what you want to say in an adequate way. Take your time: Being clear and staying on track doesn’t have to mean keeping the message short. Being succinct and clear about the different points will ensure your message is better understood. Stay on track: Going from one subject to another will confuse your listener. Maintain a clear structure: Construct a message you can convey in an organized fashion so that you can maintain the coherency of the message and the sequence of ideas. If you don’t, this can give rise to multiple interpretations, which can hinder communication. So adapt both your verbal language and your body language to the circumstances.īe clear and concise: It’s important to use vocabulary that is as precise as possible to avoid any ambiguities. When it comes to helping your listener or reader to correctly understand your message, the first step is to know what your intention is: what do you want to convey? With that in mind, develop your message:Īdapt it to the medium: We don’t express ourselves in the same way in an email as we do on the phone or in a work meeting. Here are the 5 keys for learning how to communicate your ideas effectively and to start your journey towards achieving your goals and objectives. But, what do we actually mean when we talk about effective communication? Well, it’s the ability to communicate in a way that’s clear and can be understood, which is why it’s necessary to try and eliminate the potential for any misunderstandings. Sometimes the message gets lost or misinterpreted, preventing us from communicating effectively. You simply need to learn to communicate effectively in order to drive up trust levels within the team, translating into an improved work environment and better results.Īlthough the aim of communication is to share a message or an idea, we don’t always manage to get across what we have in mind. The good news is that averting problems that stem from poor communication with your colleagues or your bosses is possible. Sound familiar? Don’t worry because you’re not alone.
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